Mr. John B. Singleton, Principal, and Founder of Resolute Quality Services, is a highly experienced Quality Management System consultant and trainer. With over 20 years of expertise in Quality Assurance Auditing, Source and First Article Inspections, Six Sigma methodology, and Lean Manufacturing techniques, Mr. Singleton has directed, facilitated, and trained teams, as well as guided executives of Fortune 500 Companies in embracing a culture of Lean Six Sigma.

His comprehensive training and facilitation skills cover a wide range of quality assurance principles, including Root Cause and Corrective Analysis, DMAIC (Define Measure Analyze Improve Control), Plan-Do-Check-Act, Continuous Improvement, PPAP (Production Part Approval Process), 5S (Scan-Sort-Shine-Standardize-Sustain), Visual Management, Value Stream Mapping, Waste Identification, Capacity Planning and Utilization, Pareto Analysis, Error Proofing, Kaizens, Kanban, Total Production Maintenance, Statistical Process Control, and Improvement Validation.

As a dynamic Quality trainer and advocate, Mr. Singleton has successfully led improvement teams to achieve zero audit findings and realize significant cost savings of up to 75% in production and administrative expenses. His expertise lies in leveraging auditing techniques, streamlining processes and procedures, and fostering a culture of continuous improvement. Today, his legacy continues to shape a flexible and efficient corporate environment.